Messaging program

SMS opt-in & consent

Mobile Mechanic uses text messages for transactional service updates related to your mobile mechanic visits. This page is our public consent record for customers and carriers (including Twilio A2P registration).

Program description

Mobile Mechanic sends transactional SMS to customers about their mobile auto-service visits: appointment reminders, technician job-status updates (for example en route or arrived), approval requests for recommended work, and payment or invoice notices related to their service. Messages are sent only as needed for scheduled or in-progress service—not daily marketing.

What you may receive

Appointment reminders. Confirmations and reminders for upcoming mobile service visits.
Job status. Technician updates such as en route, arrived, and service progress.
Approvals. Requests to approve or decline recommended work before it continues.
Payment notices. Payment success or failure alerts and related invoice notices when SMS is enabled for those categories.

Frequency: as needed for your appointments and active service—not a daily marketing drip. You can turn SMS off in Account preferences or by texting STOP.

Sample message

Mobile Mechanic: Reminder — your mobile service visit is Tue, Sep 15 at 10:00 AM. Reply STOP to opt out, HELP for help. Msg & data rates may apply.

Rates, opt-out, and help

Msg & data rates may apply. Your carrier’s standard messaging rates apply.
Opt out: Reply STOP to any Mobile Mechanic SMS. You will receive a confirmation and no further program messages unless you opt in again.
Help: Reply HELP for assistance, or sign in to Account to manage notification preferences.

How consent is collected

Customers opt in on this page (checkbox + mobile number) or by providing a phone number in their Account profile after reviewing this consent language. SMS is used only for the transactional categories described above when SMS preferences are enabled. Consent is not a condition of purchase beyond messages needed to fulfill service you request.

Opt in to SMS

Provide a mobile number only after you agree below. Signed-in customers can save the number and enable SMS preferences from this form.

I agree to receive transactional SMS from Mobile Mechanic about appointment reminders, job status, approvals, and payment notices as described on this page. Message frequency varies with my service. Message and data rates may apply. Reply STOP to opt out; reply HELP for help.Mobile phone number

Not signed in? Sign in to complete opt-in, or add your phone under Account after creating an account. By providing your phone number in Account you agree to the terms on this page.

Privacy

We use your phone number to deliver the service messages you opt into and to process STOP/HELP requests. We do not sell phone numbers for third-party marketing. A standalone privacy policy URL is not published yet; this section is the interim privacy notice for the SMS program. Contact support through your account if you have privacy questions about messaging.